Terms and Conditions for Getup AI SaaS Software
Getup AI SaaS Software, a Product of Getup Solutions
1. Agreement to Terms
- By registering for Getup AI SaaS Software (“the Service”), a product of Getup Solutions, you (“the User”) agree to be bound by these Terms and Conditions. This constitutes a legally binding contract between the User and Getup Solutions, a registered business in Australia.
2. Minimum Contract Term
- The Service is offered with a minimum one-year contract requirement.
- If the User decides to terminate the Service within this initial term, early termination fees apply as per Section 5.
3. Payment Terms
- The Service may be billed annually or monthly, as chosen during the sign-up process.
- All payments are non-refundable, except as provided under Section 6.
- If early termination occurs within the initial one-year contract period, the User will be charged a termination fee equal to 50% of the remaining contract balance.
4. Automatic Renewal and Cancellation
- Contracts automatically renew at the end of each contract period unless the User submits a written cancellation request at least 30 days before the renewal date.
- Cancellation requests during the one-year minimum term will incur the termination fee specified in Section 3.
5. Early Termination and Australian Consumer Law (ACL) Guarantees
- As per Australian Consumer Law, Users are entitled to specific guarantees for the quality and performance of the Service. Early contract termination by the User for reasons other than a failure to meet these ACL guarantees may result in the early termination fees mentioned.
6. Service and Pricing Modifications
- Getup Solutions reserves the right to modify Service features, plans, or pricing with a minimum of 30 days’ notice to the User.
- Should significant changes to the Service or pricing be made, Users may terminate their contract within 15 days of receiving notice without incurring the early termination fee.
7. Acceptable Use and Responsibilities
- Users are required to comply with all relevant Australian laws and regulations while using the Service.
- Misuse of the Service, including unauthorized access or use for prohibited activities, may result in account suspension or termination without refund.
8. Data Ownership and Privacy Policy
- The data entered by Users is considered User property. Getup Solutions will not use User data beyond what is required to provide the Service and support.
- Getup Solutions adheres to Australian Privacy Principles and provides further details on data handling in the Getup AI Privacy Policy.
9. Disclaimer of Warranties
- Getup AI SaaS Software is provided “as-is” and without warranties of any kind. Getup Solutions does not guarantee uninterrupted Service, error-free operation, or any particular results.
- In compliance with ACL, Getup Solutions excludes liability for any indirect or incidental losses, except where mandated by law.
10. Limitation of Liability
- In all cases, Getup Solutions’ maximum liability to the User shall not exceed the amount paid by the User in the 12 months preceding any claim.
11. Indemnification
- The User agrees to indemnify and hold harmless Getup Solutions from any claims, damages, losses, or expenses that arise from a breach of these Terms or any misuse of the Service.
12. Governing Law and Jurisdiction
- These Terms are governed by the laws of Victoria, Australia, and any disputes will be resolved within the exclusive jurisdiction of Victorian courts.
13. Amendments to Terms
- Getup Solutions reserves the right to modify these Terms, with notice provided to Users via email or through the Service platform.
- Continued use of the Service after an amendment constitutes the User’s acceptance of the updated Terms.
Contact Information
For questions, concerns, or support inquiries, please contact Getup Solutions at support@getupai.com | accounts@getupsolutions.com.au